For all wholesale enquiries please email - firstname.lastname@example.org
In order to be approved for wholesale we do require you to provide your liquor licence, company address, ABN and the industry you are in.
A credit check may be undertaken before supply is granted and it is under the discretion of Kendricks Familia Imports as to what credit terms are awarded based on this credit check.
Minimum Order Value
For first time customers of Kendricks Familia Imports the minimum order value is $500. New customers will be placed on proforma until such time that total orders invoiced is over $1500. Once customers have reached the $1500 expenditure they will be placed automatically on 30 day net account providing they have completed a credit application form and have been approved by Kendricks Familia Imports.
How to place order
Submit your order via email@example.com
Or contact the appropriate sales representative that introduced you to the Kendricks Familia Imports range.
Returns must be made in writing directly to the representative that sold you the goods or by emailing firstname.lastname@example.org. We will not accept returns after a period of 7 days after delivery. No returns are acceptable without Kendricks Familia Imports prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned there is a re-stocking charge of 15% plus shipping chargeable to the customer
Please email us with details of the product prior to returning it.
Kendricks Familia Imports accepts credit card (MasterCard, Visa, and American Express), Cash and EFT payments.
All credit card payments currently do not incur a merchant fee.
If paying via EFT, please see the attached banking details on the proforma invoice your are sent.
We do not accept cheques.
30 Day Terms
You may apply for Credit Terms with us however we will need you to fill out a Credit Application and provide at least 3 trade references.
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at a price based on where you are located and the size of the order, a minimum charge of $30.00 will apply.
Please inspect all shipments immediately upon arrival. Please contact email@example.com within 3 days of receipt of damaged or defective shipments. Returned stock will be replaced with new stock immediately. Returned merchandise will not be accepted if it is held for more than 7 days after receipt.
Please allow at least 7 -14 days from the time of your order for completion of items. Larger orders may require more time; please contact firstname.lastname@example.org for information about availability.
If goods are out of stock you will be notified immediately. If you wish to back - order the out of stock goods a deposit of 50% will be required before placing the order. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders will be shipped on the same terms as outlined in shipping section above.
We do not ship international orders at this time.
We have experienced too many customs and shipping complications to make this worthwhile for the customer.